How It Works

Find suppliers you can actually trust.
Book them safely.

Adoure is built around one principle: every ranking is earned through real reviews from real couples. From your first search to the day itself, here's how the platform works.

Your Journey

From first search to your wedding day.

01

Search by what matters to you

Filter by category, location, style, budget, and experience. Every supplier verifies their business to list, and the Adoure Verified badge marks those our team has manually reviewed. Search results are ranked by Adoure Mark — the only metric that reflects quality.

Discover page shows scores and certified review counts before you even click.
02

Read the Adoure Mark™

Every supplier carries a score out of 50, built from certified reviews submitted by couples who actually booked them. Five dimensions. Each out of 10. The number tells you, at a glance, how a supplier performs on the things that matter most.

Scores are calculated fresh every time a new certified review is added.
03

Trust the reviews — they're real

Our team verifies every review against a confirmed booking before it counts. No anonymous submissions. No incentivised reviews. No review exchanges. What you read on a supplier's profile is exactly what happened.

The certified badge means we have confirmed this review came from a real booking.
04

Message suppliers directly

Send an enquiry through Adoure's built-in messaging system. Share your date, venue, headcount, and budget. Keep your conversation history in one place — no email chains, no searching for attachments.

Suppliers' average response times are visible on their profiles.
05

Book, sign a contract, and pay safely

When a supplier confirms your booking, Adoure automatically generates a standard contract. The 3-stage payment schedule kicks in: 25% deposit to secure your date, 50% at 90 days before the wedding, 25% final payment at 14 days. Every payment goes through Stripe.

All bookings are covered by the Adoure Client Assurance Programme.
06

Manage everything in one place

Your wedding dashboard tracks every supplier — their status, what's been paid, what's outstanding. Group chat connects you, your partner, and all your suppliers so nothing falls through the cracks. After your wedding, leave a certified review that helps the next couple.

Your group chat becomes your wedding coordination hub.

The Adoure Mark

Five dimensions.
One number.
Zero guesswork.

Every Adoure Mark is calculated from certified reviews. Each review scores the supplier across five dimensions — out of 10 each. The Adoure Mark is the average across all certified reviews, giving a total out of 50.

A supplier with a 44.3 from 18 reviews is telling you something different from a supplier with a 49.1 from 2 reviews. The score and the review count together tell the full story.

Scores update automatically with every new certified review
48.9
example score · 31 certified reviews
Final Product9.6

The quality of what they delivered.

Communication9.8

How responsive and clear they were.

Trust9.5

Whether you felt safe in their hands.

Availability9.3

Flexibility and responsiveness when needed.

Value9.7

Whether the experience matched the price.

Certified Reviews

What “certified” actually means.

The word is everywhere. On Adoure, it means something specific.

1

Booking confirmed

A couple books a supplier through Adoure. The booking is logged in the system with a unique contract reference.

2

Wedding completes

After the wedding date passes, Adoure sends a review request to the couple — linked to their specific booking.

3

Review submitted

The couple rates the supplier across five dimensions and leaves a written review. The review is tied to the booking ID.

4

Admin verifies

Our team checks the review against the booking record. Only once verified does it count toward the supplier's Adoure Mark.

Payment

Three stages. No surprises.

The Adoure payment schedule is designed to protect you. Small payments at the right moments, processed securely through Stripe.

Deposit

25%

On booking confirmation

Secures your date with the supplier. Paid as soon as they confirm your booking.

Stage 2

50%

90 days before the wedding

The bulk of the payment, in advance. Gives both parties clarity and confidence well before the day.

Final payment

25%

14 days before the wedding

Once everything is confirmed and you're happy. Closes out the booking ahead of your day.

All payments are processed securely through Stripe. Adoure never holds your money or takes a commission from bookings.

Client Assurance Programme

You're not on your own
if something goes wrong.

It's rare — but if a serious dispute arises, you can log it with the Client Assurance Programme. We pause the booking, which holds any scheduled, not-yet-charged payments, give your supplier a right of response, and aim to come back to you within 10 working days.

Adoure offers advice, a neutral space to talk, and a documented record — not insurance, and no power to compel either party. Your contract with the supplier and your rights under UK consumer law remain the final word. Once a case is resolved and both sides confirm, the outstanding balance remains due under your agreement.

Supplier doesn't deliver as agreed

Log a dispute. We pause the booking, document the case, and invite your supplier to respond.

Supplier cancels close to your date

We hold any scheduled, not-yet-charged payments and document the situation. You keep your full legal rights under UK consumer law.

Disagreement over payment or scope

Both sides put their account on the record. Adoure offers advice and a space to talk — your contract remains the final word.

Are you a wedding supplier?

Join as a supplier — ranking is earned, not bought.

£250/year (£500/year for venues). No booking commissions. And if your first year doesn't bring a booking, talk to us — every case is reviewed personally.

Learn more

Ready to find your
wedding team?

Browse every category. Filter by what matters to you. Read reviews you can actually trust. Book with confidence.